This Privacy Policy explains what personal data windbd collects from you, how it is used, who it may be shared with, and how it is kept secure. windbd is committed to handling your data with transparency, integrity, and the highest standard of security.
Your privacy matters to windbd. This Privacy Policy governs the collection, processing, storage, and transfer of personal data by windbd ("we", "us", "our") in connection with the operation of windbd.bid. By registering an account or using any windbd service, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of the platform.
windbd operates an online casino and sports betting platform at windbd.bid, primarily serving adult players in Bangladesh. As part of delivering our services, windbd necessarily collects and processes certain categories of personal data about our registered Players and visitors to the website. This Privacy Policy sets out, in clear and accessible terms, exactly what data we collect, why we collect it, how long we retain it, and what rights you have over your own data.
windbd takes its data protection responsibilities seriously. We invest in technical security infrastructure, enforce strict internal data access controls, and do not engage in the sale of personal data to commercial third parties. This policy should be read alongside the windbd Terms & Conditions, which form part of the overall agreement governing your use of the platform.
References to "Personal Data" in this policy mean any information that identifies or can reasonably be used to identify a living individual, including name, contact details, financial information, device identifiers, and behavioural data collected during platform use.
windbd collects the following categories of personal data from Players and website visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, username, gender | Mandatory for registration |
| Contact Data | Mobile number, email address, city of residence | Mandatory for registration |
| Verification Data | Government-issued ID, proof of age, selfie verification | Required at KYC verification stage |
| Financial Data | Payment method type, mobile wallet reference, transaction amounts in BDT | Required for deposits and withdrawals |
| Transactional Data | Bet history, game history, deposit and withdrawal records, bonus usage | Automatically generated during use |
| Technical Data | IP address, browser type, device model, operating system, session duration | Automatically collected via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence with windbd | Collected when you contact support |
| Behavioural Data | Pages visited, games played, time spent on site, preference settings | Automatically collected during platform use |
windbd does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health records, or biometric data beyond what is strictly necessary for age and identity verification purposes.
windbd collects personal data through the following means:
windbd processes your personal data only where there is a legitimate and defined purpose for doing so. The table below summarises our key processing activities and the corresponding justification for each:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract with the Player |
| Age verification and KYC compliance | Legal obligation and responsible gaming duty |
| Processing deposits and withdrawals in BDT | Performance of contract |
| Fraud detection and account security | Legitimate interests of windbd and its Players |
| Customer support and dispute resolution | Performance of contract and legitimate interests |
| Sending promotional communications | Consent (where explicitly given by the Player) |
| Responsible gaming monitoring | Legal obligation and duty of care |
| Platform analytics and improvement | Legitimate interests of windbd |
Where windbd relies on your consent as the legal basis for processing (for example, to send you promotional emails or SMS messages), you may withdraw that consent at any time by contacting support or updating your account notification preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
windbd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection obligations:
All third-party recipients of windbd Player data are required to maintain appropriate security standards and to process the data only for the specified purpose. windbd does not permit third parties to use your personal data for their own independent marketing or profiling activities.
windbd.bid uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the website is used. The following categories of cookies are used:
You may control cookie settings through your browser's privacy and security options. Please note that disabling certain categories of cookies may affect the performance and availability of features on windbd.bid. windbd does not use third-party advertising cookies or retargeting pixels.
windbd retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:
Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
windbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While windbd takes every reasonable precaution to protect your data, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. Players are encouraged to use strong, unique passwords for their windbd account and to enable any additional security features available in their account settings. If you believe your account has been compromised, please contact support immediately at [email protected].
As a Player whose personal data is processed by windbd, you have the following rights in relation to your data. To exercise any of these rights, please contact windbd support using the contact details in Section 13:
windbd will respond to all rights requests within thirty (30) days of receipt. In cases of complexity or high volume, this period may be extended by a further sixty (60) days, and you will be notified accordingly.
windbd strictly prohibits access to its platform by persons under the age of 18. windbd does not knowingly collect personal data from individuals under 18 years of age. If windbd becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be immediately closed.
Parents and guardians who believe that a minor may have registered on windbd or provided personal data to the platform are strongly encouraged to contact windbd support at [email protected] immediately. windbd will treat all such reports as a priority and will act swiftly to investigate and resolve the matter.
windbd.bid may display content, game thumbnails, or informational references that are associated with third-party providers (such as game studios or payment partners). This Privacy Policy applies exclusively to personal data collected and processed by windbd in connection with windbd.bid. windbd is not responsible for the privacy practices of third-party websites or services, and we encourage Players to review the privacy policies of any third-party platforms they interact with independently of windbd.
windbd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The current version of the Privacy Policy is always available at windbd.bid/privacy-policy, and the effective date at the top of this document will be updated accordingly.
Where changes to this Privacy Policy are material — meaning they significantly affect how windbd processes your personal data or affect your rights — windbd will make reasonable efforts to notify registered Players via their registered contact details prior to the changes taking effect. Your continued use of the windbd platform following notification of a material change constitutes your acknowledgment of the revised policy. If you do not agree with the updated policy, you should discontinue use of the platform and may request account closure in accordance with the windbd Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way windbd handles your personal data, please contact our support team using the details below:
windbd will acknowledge all privacy-related enquiries within 48 hours and will endeavour to resolve substantive requests within the statutory response period. When submitting a request relating to your personal data, please include your registered account username (but never your password) to enable us to locate your records efficiently.
A summary of the core privacy commitments windbd makes to every registered Player. The complete policy above governs in all cases.
Every data exchange between your browser and windbd.bid is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text over our network.
windbd does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your data is used solely to deliver and improve windbd services and to fulfil our legal obligations.
You have the right to access, correct, export, or request deletion of the personal data windbd holds about you. Submit any data rights request to [email protected] and windbd will respond within the statutory timeframe.
Identity documents submitted for KYC verification are handled via encrypted channels and stored securely. Verification partners are contractually bound to use your documents solely for identity confirmation and are prohibited from any secondary use.
windbd does not store full mobile banking PINs, card numbers, or payment credentials. Our payment partners — including bKash, Nagad, and Rocket — handle transaction processing under their own regulated security frameworks, with only reference data returned to windbd.
windbd enforces a mandatory minimum age of 18 for all registered accounts. Any personal data found to belong to an individual under 18 is deleted immediately and the associated account is closed. Protecting minors is a non-negotiable commitment at windbd.
Visit our FAQ for quick answers, explore the windbd Casino games library, or review our Terms & Conditions for the full platform rules. Your privacy and security are always our priority.